Due to the impact of COVID-19, we're experiencing delays in processing returns of up to 5-7 business days.
You will be refunded according to your original payment method within 2-5 business days* of your return being processed:
Debit or credit card
Your refund will reflect in your account within 2-5 business days of your return being processed.
We will initiate your refund, and PayPal will be in touch once they have finalised your refund. You'll be able to transfer the funds from PayPal into your account.
When your refund is processed, Afterpay will send you an email and make the necessary adjustments to your payment schedule.
Please allow an additional 1-2 business days for refund processing over sales periods and public holidays.