Can I place an order over the phone?
Yes! Our team is able to assist you in placing an order over the phone.
Give us a call on 1800 950 536 and press 1.READ FULL ARTICLE
Why can't I checkout?
We're sorry that you're experiencing this on our website.
We suggest either switching browsers or deleting your cookies and reloading the browser to attempt to fix the issue.
If you're still having difficulty checking out, we want to hear about it.
Contact the Team if the site is having any technical issues impacting your ability to checkout.
The more details you can provide us, the better. Let us know:
- as much detail about the issue as you can.
- screenshots of error messages (if any).
- which browser you're using.
- what you've done to try to resolve it so far.
Alternatively, you can give our Customer Experience Team a call on 1800 950 536. Press option 1 once prompted. Our team will be able to securely place an online order over the phone for you!READ FULL ARTICLE
The item I ordered has gone on sale?
Occasionally we adjust the pricing on items if we go on sale.
Unfortunately, we do not offer a price guarantee, so we can't provide a partial refund for an item that goes on sale after you've purchased it.
We recommend subscribing to our mailing list to stay in the loop about any sales, promotions and new releases. Head to the home page here and scroll all the way down to sign up.READ FULL ARTICLE