I have not received a confirmation email?
When you place an order on the website and see a confirmation screen, you should also receive an order confirmation via email.
I have a Stylerunner account: If you ordered while signed in to your Stylerunner account, it will appear under ‘Recent Purchases’ when logged in.
I used a Guest account: If you have not received an email confirmation, please check your junk/spam folder as it may be hiding in there. If you still have not received your confirmation email, please contact Customer Experience below with the email address you used to place the order, payment method and amount and the date you placed the order so we can look into this for you.READ FULL ARTICLE