Due to the impact of COVID-19, we're experiencing delays in processing returns of up to 5-7 business days.
From the date of arrival at our returns warehouse, it can take anywhere between 2-3 business days to process. Once processed, it can take between 2-5 business days for the funds to reflect in your account.
We recommend holding onto your return tracking number so you can keep an eye on its journey back to us!
You'll receive a confirmation email from us once your return has been processed.
Please allow an additional 1-2 business days for refund processing over sales periods and public holidays.