If you haven't yet received a tracking number, it just means we're working on processing your order. You'll receive an automated notification with your tracking number once your order has been dispatched.
You can check out our Delivery Timeframes to help you estimate the arrival of your order.
When your order is dispatched from our warehouse, you'll be sent an email to let you know.
Once Australia Post collects and scan your parcel, you will receive an email from them containing your tracking information to keep you updated throughout your delivery journey.
Using the AusPost tracking number, you can track your order here.