Can I buy a gift card?
Unfortunately, we are no longer able to provide digital gift cards. All previously purchased and active gift cards are still valid for use online.
If you have any further questions, please reach out to the Customer Experience team below.READ FULL ARTICLE
How can I check my Gift Card balance?
Not to worry, we can definitely help with this. Please reach out to Customer Experience below, providing your voucher code and email address used to purchase the voucher and we can locate this for you and update you with the balance.READ FULL ARTICLE
My Gift Card has just expired, can I extend it?
All of our gift cards have an expiry date on the voucher. Please carefully check the date as we are not obligated to extend the balance after the expiry date, except under certain circumstances where we may choose to.
If you would like to discuss this further, please get in contact with the Customer Experience team below.READ FULL ARTICLE
I’ve lost my gift card, what can I do?
All E-gift cards are sent via email electronically to the nominated email address. Please double check your junk, spam or promotional inboxes, as it may be hiding in here.
If you still cannot find this, please contact Customer Experience below and we can locate your code for you.READ FULL ARTICLE
My credit voucher isn't working?
Please make sure you are entering your credit voucher code into the 'apply gift certificate' box within checkout, ensuring there are no spaces on either side. These are case sensitive so we do recommend copy and pasting these in.
If you are still having trouble with this, please reach out to Customer Experience team below and we will be more than happy to help.READ FULL ARTICLE