Tracking

Due to the increased impact of COVID-19, we are experiencing further delays in dispatch times. Our team is working hard to ensure you receive your items as quickly as possible.

We allow up to 48 hours for dispatch for orders placed on business days but we work hard to get your orders out as quickly as possible.

Due to the increased impact of COVID-19, we are experiencing further delays in dispatch times. Our team is working hard to ensure you receive your items as quickly as possible. 

If you haven't yet received a tracking number, it just means we're working on processing your order. You'll receive an automated notification with your tracking number once your order has been dispatched. 

You can check out our Delivery Timeframes to help you estimate the arrival of your order.

When your order is dispatched from our warehouse, you'll be sent an email to let you know.

Once Australia Post collects and scan your parcel, you will receive an email from them containing your tracking information to keep you updated throughout your delivery journey.

Using the AusPost tracking number, you can track your order here.

We're sorry to hear that you haven't received your tracking info. You'll receive your tracking number directly from Australia post when your order is dispatched. 

Keep an eye on your inbox (including your spam/junk folders) and if you don't receive the email, please get in contact below with your order number for assistance.